A little help, when you need it.

Email support@itechai.org with “Sumflare” in the subject. Tell us your device, operating-system version, app version if available, and what happened. A screenshot can help; leave out personal or sensitive information.

Can I play offline?

Yes. The installed app includes the game and its artwork. Visiting this website or sending a challenge through another service needs a connection.

How do I continue a run?

Use Pause → Home to leave your game, then Continue to return. An unfinished run is saved locally, so Continue can also appear when you reopen the app.

Can you recover my scores?

There is no Sumflare account or cloud-sync service. We cannot restore a save that has been removed from local storage. Avoid clearing app data or uninstalling when you want to keep your progress.

How do I turn off sound or motion?

Open the gear on Home or Pause during a game. You can switch sound and Calm motion there. If sound is enabled but silent, check your device's volume and audio output.

What does a challenge link do?

It shows the shared score and lantern count as a target. It does not recreate the sender's board or verify their result. Open a challenge link to see the score and lantern count to beat.

When can I download it?

Sumflare is preparing for release on iPhone, iPad and Android. Official store links will be added to this website when available.

Privacy questions

Read the Privacy Notice or email the same support address. If you are a child, ask a parent or guardian to contact us for you.

iTechAI Support
iTechAI Pte. Ltd. · Singapore